Sony has acknowledged the “blue light of death” issue among the newly released PlayStation 4 consoles. Sony America promises to replace every dead PlayStation 4 plagued by the defect.
According to Sony, there is also a small number of the dead consoles that were reportedly damaged while shipping.
Sony assured us that the “blue light of death” consoles are less than 0.4% of the total shipped consoles worldwide and there is no wide-spread defect that might cause further spreading. The combined number of flawed consoles (either by BLOD or damaged while shipping) is less than 1%. If true, this is indeed a very small failure rate compared to other console launches in the past.
So, Sony America is going to replace your dead PS4 with a new one. It will even send it with expedite shipping, so you won’t have to wait long. We hope Sony does the same in the rest of the markets, not just America.
We are just hours away from the official Xbox One launch. Let’s hope the RRoD (red ring of death) fiasco won’t happen again. It literally destroyed the entire first batch of Xbox 360 consoles over the first few years.
The console, which Sony is counting on to kick-start a revival of its consumer electronics business, went on sale on November 15.
Andrew House, the head of Sony Computer Entertainment, the unit of Sony that oversees PlayStation, said in a statement that "sales remain very strong in North America."
"We expect continued enthusiasm as we launch the PlayStation 4 in Europe and Latin America on November 29," House said.
Sony Corp had previously announced it had received more than 1 million advance orders for the console. Still, the initial sales figures are Sony's first salvo in a battle brewing with Microsoft Corp's Xbox One console, which goes on sale Nov 22. Sony is also hoping its console can help build a platform for recovery at the Japanese company's money-losing consumer electronics operations.
Sony is aiming to sell 5 million PS4 units by the end of its fiscal year that ends on March 31. Robert W. Baird & Co analyst Colin Sebastian has said he expects 2.5 million to 3 million PS4 shipments in the fourth quarter in North America.
Both the PS4, priced at $399 in the United States, and the Xbox One, with a price tag of $499, offer improved graphics for realistic effects, processors that allow faster game play and a slew of exclusive video games.
(Also see: PS4 priced $100 cheaper than Xbox One)
© Thomson Reuters 2013
PS4 vs. Xbox One: The next gen gaming wars
Anyone who owns a PS3 and has not played Uncharted has done themselves a great disservice. Easily one of the best series on the PS3 and one of the best series of all time, the Uncharted games have won hearts and awards by their exceptional gameplay, storytelling, voice acting and visuals.
After Sony released the first three games on the ageing PS3, it was generally expected the next installment would arrive on Sony’s next generation PS4 console. And turns out, we were right.
Although not much is known about the next game as of now, Sony has released a brief teaser for the next Uncharted game that will be released on the PS4. You hear the voice of the actor Todd Stashwick in the video, who will be playing an unnamed character, talking about betrayal and revenge against an unknown character. The video just goes over a map without showing anything of the game itself. There is absolutely no other information known about the game as of now.
Along with the Uncharted video, Sony also announced a new DLC for The Last of Us. Called Left Behind, this DLC will focus on the much loved character ‘Ellie’ from the main game and her time in a military boarding school in the Boston quarantine zone, prior to meetin Joel and the events of the first game. She will be joined by a new character called ‘Riley’, who is her best friend and mentor in the game. In Left Behind, you will play the entire game as Ellie, voiced once again by Ashley Johnson.
The Last of Us: Left Behind DLC will be released in early 2014.
The PlayStation 4 is a hot piece of tech and as such it simply couldn’t avoid being torn to bits and pieces by the ifixit team.
While you probably wouldn’t have guessed it given the relatively modest size, the latest Sony console is quite easy to repair at home. No adhesive was used for putting the PS4 together, which means taking it apart and putting it back together is quite easy (although it does void your warranty).
The only problem was that the metal mid-plane is very sharp – an issue the teardown guy found the hard way. If you can get past that however you will be able to replace just about every component of your console without taking it to a service center.
In many cases, the issue was identified as a faulty HDMI jack, and Sony will replace the units under the standard twelve-month warranty. The issue is not too worrying, but it does set a bad trend ahead of the launch, with the units in question likely being the first units in the full-fledged retail wave. Sony has reportedly been quite helpful to the major media houses that reported their consoles' displays were broken, replacing the units shortly.
However, few regular users who struck gold are apparently not being treated too well, as in some cases, Sony's replacement units would only arrive by launch day, negating the benefits of winning a contest that gave them early access to the PS4. In another case, IGN reported Arogon (Reddit name), who also received a bricked console, followed up persistently with Sony's support service, and because of his non-central location in Maryland, was not helped as actively by the company, which said it would take 5-6 days for a replacement unit to arrive.
IGN does admit that early runs of console hardware do often experience minor issues, with the myriad interactions between "hardware, software and user behaviour" resulting in some use scenarios that were not adequately tested for, with only the gauntlet of actual full-scale public adoption serving to help the manufacturer remove all bugs.
Early US adopters who are experiencing trouble are encouraged to contact Sony support at 1-800-345-SONY.